Returns & Exchanges
We want you to feel confident in your VDM pieces, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Please ensure all hygiene liners and tags remain intact to be eligible for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or issue your store credit within 5-7 business days.
