Frequently Asked Questions
Everything you need to know about your VDM THE LABEL experience.
How long will it take to receive my order?
We offer worldwide express shipping. Orders are typically processed within 24-48 hours, with delivery taking 3-7 business days depending on your location.
What is your return policy?
We accept returns for store credit within 30 days of delivery. All items must be in original condition with tags and hygiene liners intact. Please note that sale items are final sale.
How do I find the right size?
Our pieces are designed to fit true to size, but we recommend checking our comprehensive Size Guide on each product page for specific measurements and fit tips.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
Are your products sustainably made?
Yes, VDM THE LABEL is committed to sustainability. Many of our collections are crafted from ECONYL, a 100% regenerated nylon fiber made from abandoned fishing nets and other ocean waste.
How should I care for my VDM pieces?
To ensure longevity, we recommend hand washing your garments in cold water with a mild detergent and drying them flat in the shade. Avoid rough surfaces and high heat.